Evolutions of Voice Communications
As the landscape of business communications continues to evolve, organizations are navigating the shift between traditional on-premise systems and innovative cloud-based solutions. At Verticall Networks, we understand that every business has unique communication needs, which is why we partner with Mitel to offer a wide range of solutions—whether you're looking to optimize a premise-based system or transition to a flexible cloud platform like MiCloud Connect or MiCloud Flex.
In this article, we'll explore the evolution of voice communications, the significance of Mitel’s on-premise and cloud-based offerings, and how Verticall Networks can help you make the right choice for your business. We’ll also cover Mitel’s acquisition of ShoreTel, which has had a lasting impact on legacy system support and customer satisfaction.
Mitel: A Leader in Premise-Based Solutions
Despite the growing popularity of cloud communications, many organizations continue to rely on premise-based systems for their robust security, reliability, and control. Mitel has remained at the forefront of this market, offering scalable, high-performance telephone systems that meet the needs of organizations with specific security and regulatory requirements.
For businesses that require the control and customization of on-premise infrastructure, Mitel’s MiVoice Connect provides a perfect solution. MiVoice Connect is a feature-rich, on-site system that offers superior call quality, comprehensive security, and seamless integration with existing infrastructure. This allows businesses to maintain full control over their communications system, ensuring minimal downtime, maximum privacy, and robust disaster recovery options.
At Verticall Networks, we specialize in helping businesses find the right on-premise solutions, ensuring a reliable and future-proof communications infrastructure. We assist in finding trusted vendors and providing ongoing support to keep your business communications running smoothly. Whether you’re starting fresh or looking to upgrade an existing system, Verticall Networks can guide you every step of the way.
From ShoreTel to Mitel: Continuing Support for Legacy Systems
In 2017, Mitel acquired ShoreTel, a company that had long been known for its innovative, user-friendly voice communication systems. The acquisition allowed Mitel to expand its cloud-based offerings while continuing to support the ShoreTel legacy systems still in use by many businesses today.
For businesses still utilizing ShoreTel systems, this means continued access to support, updates, and enhanced functionality under the Mitel brand. Verticall Networks works with these clients to ensure their systems remain up-to-date, efficient, and secure. Whether you need help with ShoreTel system maintenance, upgrades, or migration to Mitel's cloud offerings, our team is here to provide expert assistance and ensure that your communications infrastructure continues to meet your needs.
By leveraging Mitel’s robust architecture, you can extend the life of your ShoreTel system while evaluating the benefits of moving to a more modern, scalable solution like MiCloud Connect.
MiCloud Connect: Cloud Communications for the Future
As businesses embrace the advantages of cloud communications, Mitel’s MiCloud Connect has become a leading solution for companies of all sizes. MiCloud Connect offers a seamless transition from on-premise to cloud-based systems, allowing businesses to reduce capital investment, simplify infrastructure, and enjoy increased scalability.
MiCloud Connect is a multi-tenant platform designed for small, medium, and distributed enterprises, providing powerful Unified Communications as a Service (UCaaS) features hosted on the Google Cloud for optimal reliability and security. Its simple interface, comprehensive features, and global service coverage make it an ideal solution for organizations looking to modernize their communications and support remote workforces.
For businesses requiring a more private environment, MiCloud Flex provides an advanced UC platform with enhanced contact center capabilities and dedicated cloud resources. Verticall Networks helps you navigate these options, ensuring you choose the right platform that aligns with your business goals.
MiCloud Connect
- Complete UC Solution
- Simple Interface
- For Small, Medium, and Highly Distributed Large Companies
MiCloud Flex
- Advanced UC solution
- Comprehensive Feature Set
- Expanded Contact Center
- Global Service Coverage Area
The Evolution of Voice Communications: Why Verticall Networks Chooses Mitel
The shift from traditional telephony to cloud-based communication represents a significant evolution in business communications. With the rise of remote work, mobile-first offices, and the need for global connectivity, businesses are moving away from cumbersome legacy systems to more flexible, scalable cloud options. Mitel has proven itself to be a key player in both spaces, offering solutions that allow businesses to retain the control of on-premise systems while also exploring the benefits of cloud communication platforms.
At Verticall Networks, we choose to partner with Mitel for their proven track record in delivering high-quality, scalable, and reliable communications systems. Whether you’re looking to maintain a robust on-premise infrastructure with solutions like MiVoice Connect, or take advantage of Mitel’s cloud-based services like MiCloud Connect or MiCloud Flex, we help businesses of all sizes transition seamlessly, ensuring minimal disruption and maximum benefit.
Partner with Verticall Networks for All Your Communication Needs
With over a decade of experience as a trusted Mitel Solutions Partner, Verticall Networks is uniquely positioned to help businesses choose, implement, and maintain the right communication system for their needs. Whether you’re considering a cloud migration, upgrading your premise-based system, or looking for ShoreTel support, our expert team will guide you through the process to ensure a smooth transition.
Key Benefits of Partnering with Verticall Networks:
Comprehensive system evaluation: We assess your current infrastructure and provide recommendations for on-premise or cloud solutions that fit your business needs.
Seamless migration: From on-premise to cloud, we manage every aspect of the migration process to ensure minimal downtime and disruption.
Ongoing support: Whether you’re using Mitel, ShoreTel, or a hybrid system, we offer continuous support to keep your communications running smoothly.
Vendor connections: Our relationships with leading vendors ensure you get the best service and pricing, tailored to your unique business requirements.
Ready to Evolve Your Communications?
Contact us today to learn more about how Mitel’s innovative solutions and our expert services can transform your business communications.